Student Consumer Information


We have put on-line a copy of the SNU’s Student Right to Know information, compliance policies, and university handbooks and regulations in an effort to communicate this vital information efficiently and effectively to students, parents, alumni, and university personnel. We encourage you to browse these documents and web pages and take note of the information which SNU makes available in accordance with federal regulations.

Southern Nazarene University is a not-for-profit exempt organization as described in Section 501(c) (3) of the Internal Revenue Code. In compliance with the Civil Rights Act of 1964 and 1991, and Title IX of the Educational Amendments of 1972, the university does not discriminate on the basis of race, sex, age, color, national or ethnic origin, marital status, or disability in the recruitment, admission, and treatment of students or access to university programs or activities including the operation of all university programs, activities, services and employment. The university maintains compliance with the Occupational Safety and Health Act of 1970, the Drug Free Schools and Communities Act of 1989, the Drug Free Workplace Act of 1988, the Family Educational Rights and Privacy Act, and the Health Insurance Protection and Portability Act.

Non Discrimination Statement


It is the policy of the University to resolve student complaints through the university appeals process outlined in the SNU Student Handbook and SNU Academic Catalog. The processes outlined in these documents resolve in a final and exclusive manner any complaint of violations of university policies and procedures contained therein and any and all other unresolved student complaints based on the university’s policy against discrimination, harassment, and complaints challenging a final grade. Any other complaint or controversy which relates to the interpretation or the application of the Student Handbook, Catalog, or of other publications of the university related to students shall be finally exclusively resolved by the General Student Complaint Procedure.

If a student pursues the complaint via the SNU’s formal procedures for complaints to the highest level possible and still perceives the concerns have not been adequately addressed, the student may file a complaint against SNU with the Oklahoma State Regents for Higher Education (OSRHE). It is important to note that, as per OSRHE policy, the student must have exhausted the SNU’s complaint and appeal process before the OSHRE will attempt to help the student identify any possible resolution with the institution. OSHRE serves as the State Authorization and Reciprocity Agreement portal for complaints made by out-of-state students enrolled in classes and programs through distance education. A student may also submit unresolved complaints to SNU’s accreditor, the Higher Learning Commission.


Information in SNU’s academic catalog contains academic policy and procedure information as well as the requirements for completing a degree at SNU. Various other policies that apply to students are found in the Student Handbook.

Academic Catalog

Student Handbook


Links to data related to persistence and completion rate data indicate the likelihood of students who begin their college career as a full-time student at SNU to reenroll at SNU as a sophomore and complete their degree within 8 years of enrolling at SNU for the first time. 

Student Retention Rates – This document contains information related to the likelihood that students who began their college career as a full-time student at SNU will reenroll at SNU as a sophomore.

Graduation Rates – This document contains information related to the likelihood that students who began their college career as a full-time student at SNU will complete their undergraduate degree within 8 years.  Note that most students who complete their degree do so in approximately 4 years. The 8 year graduation rate is a statistic required by the US Department of Education. 

Preparation for Professional Licensure – This link leads you to information related to whether or not programs designed to prepare students to work as licensed professionals in particular career fields (e.g. education, nursing, counseling), prepare you to obtain a professional license in particular states.  SNU is not required to know about licensure requirements for all states, but we do provide you with information related to all states that we know about.  We try to update this sheet with new information as we discover it.


ADA Grievance Procedures – This policy outlines the procedure for filing a complaint regarding SNU’s handling of concerns specifically related to compliance with regulations related to the Americans with Disabilities Act.

Faculty/Staff Compliance Presentation


Policies, Procedures, and Resources

Timely Warning Announcements

Reporting Crime and Safety Concerns

Campus Sex Crime Prevention Act and Register of Sex Offenders

Sexual Assaults and Offenses

Sexual Harassment

Drug-Free Schools and Campuses

SNU Alert!

Jeanne Clery Act Annual Safety Report (ASR) 

2023 Annual Safety Report – Clery Act Statistics for SNU and Tulsa


Refund and Withdraw Policy

Satisfactory Academic Progress Standards


The Equity in Athletics Disclosure Act (EADA) is a federal law passed in 1994 that requires universities and colleges to make available gender equity information about their athletic programs. Coeducational schools participate in a federally funded financial aid program and have intercollegiate varsity level sports teams must provide certain gender equity information for their athletic programs. Making this information available gives students, prospective students, and the general public the opportunity to evaluate schools’ athletic offerings. 

Equity in Athletics Report (2023)

Equity in Athletics Completion Certificate (2023)


The Family Educational Rights and Privacy Act (FERPA) of 1974, as amended, affords students certain rights with respect to their education records.

Education Records & Directory Information

The Health Insurance Portability and Accountability Act of 1996 (HIPAA), gives you rights over your health information, including the right to get a copy of your information, make sure it is correct, and know who has seen it. 

Health Insurance Portability & Accountability Act (HIPPA)



Professional and Graduate Studies

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